Delivery charges vary depending on order value and destination:

• US Orders: Free shipping on orders over $75. Orders below this amount incur a standard shipping fee.

• International Orders: Charges depend on the destination country and will be calculated at checkout.

All orders are carefully packaged and dispatched promptly to ensure your whisky and spirits arrive safely. Typical delivery times for UK orders are 5–8 business days.

We accept a variety of secure payment options to make your purchase simple and convenient:

• Credit & Debit Cards: Visa, MasterCard, American Express

• PayPal

• Apple Pay / Google Pay (where supported)

All transactions are processed securely to ensure your personal and payment information is protected.

Delivery times vary depending on your location:

• US Orders: Typically 5–8 business days from dispatch.

• International Orders: Delivery times depend on the destination country and shipping method selected at checkout.

All orders are carefully packaged and dispatched promptly to ensure your whisky and spirits arrive safely

Shopping at Whiskey Vault is completely secure. We use industry-standard encryption (SSL) to protect your personal and payment information during checkout.

Your data is handled with the strictest privacy measures, and we never share your information with third parties without consent. You can shop with confidence, knowing that security and privacy are our top priorities.

Once you place an order, here’s what happens:

1. Order Confirmation: You’ll receive an email confirming your order and payment.

2. Processing & Packing: Our team carefully picks and packs your whisky or spirits with protective packaging.

3. Dispatch: Orders are shipped from our warehouse, with tracking details sent to your email.

4. Delivery: US orders typically arrive within 5–8 business days; international deliveries vary by destination.

5. Aftercare: Our customer service team is available for any questions, returns, or support.

Yes! After placing an order in, you will receive a digital invoice via email. It includes a full breakdown of your purchase, payment details, and shipping information.

Invoices are also available on request from our customer service team, ensuring you have everything you need for records or business purposes.